All questions
THE DETAILS, ANSWERED.
Practical answers for your booking, your journey and your vehicle.
2 all questions
What is the cancellation policy?
Request the cancellation schedule for your dates before committing to a rental.
CancellationsCan an owner cancel a confirmed trip?
A confirmed trip is a commitment. Contact the operations team promptly if a vehicle cannot be supplied so the renter can be informed and any options handled under the agreed terms.
CancellationsPRICING & FEES
- Daily rate
- Daily and weekend rates depend on the vehicle and dates. Longer rentals may qualify for a configured discount.
- km included per day
- Included kilometres and the additional kilometre rate are shown on each vehicle.
- Additional mileage
- Shown for your selected vehicle.
- Delivery
- Choose an available location for a dated delivery quote. Hotel, villa and airport arrangements are confirmed before handover.
- Security deposit
- A separate authorization, not part of the daily rate. Release timing depends on the inspection, agreed terms and your card provider.
- Cancellation
- Request the cancellation schedule for your dates before committing to a rental.
- Protection
- Ask for the applicable cover, exclusions and excess before booking. A request does not establish insurance cover.
- Additional drivers
- Request an additional driver before pickup. Each driver requires approval; any fee must be agreed in advance.
Review the dated quote before confirming. The rental charge and security deposit are separate.