All questions
THE DETAILS, ANSWERED.
Practical answers for your booking, your journey and your vehicle.
4 all questions
Do you deliver to Faro Airport?
Faro Airport is part of the initial Algarve delivery area. Share your flight number and arrival time, then confirm the meeting point and delivery quote before travel. Service availability follows the market status shown on this site.
DeliveryCan you deliver to my villa or hotel?
Choose an available location for a dated delivery quote. Hotel, villa and airport arrangements are confirmed before handover.
DeliveryWhat happens if my flight is delayed?
Contact the concierge with the updated arrival time as soon as possible. Meeting arrangements depend on staffing and vehicle availability; any additional charge must be agreed.
DeliveryCan I book in Lisbon or Cascais?
Lisbon and Cascais are planned markets. Online reservations are not enabled there. Send your itinerary to the concierge for a discussion.
DeliveryPRICING & FEES
- Daily rate
- Daily and weekend rates depend on the vehicle and dates. Longer rentals may qualify for a configured discount.
- km included per day
- Included kilometres and the additional kilometre rate are shown on each vehicle.
- Additional mileage
- Shown for your selected vehicle.
- Delivery
- Choose an available location for a dated delivery quote. Hotel, villa and airport arrangements are confirmed before handover.
- Security deposit
- A separate authorization, not part of the daily rate. Release timing depends on the inspection, agreed terms and your card provider.
- Cancellation
- Request the cancellation schedule for your dates before committing to a rental.
- Protection
- Ask for the applicable cover, exclusions and excess before booking. A request does not establish insurance cover.
- Additional drivers
- Request an additional driver before pickup. Each driver requires approval; any fee must be agreed in advance.
Review the dated quote before confirming. The rental charge and security deposit are separate.