All questions
THE DETAILS, ANSWERED.
Practical answers for your booking, your journey and your vehicle.
10 all questions
How much can I earn?
Illustrative estimate only. Actual earnings depend on demand, pricing, seasonality, insurance, availability and vehicle condition.
OwnersWho drives my car?
Drivers must meet the vehicle’s eligibility rules and complete required checks before live handover. You can review booking and inspection records in your owner account.
OwnersCan I block dates?
Yes. Use your owner calendar to block unbooked dates. A new block cannot displace an existing confirmed booking.
OwnersWho sets the price?
The base, weekend and minimum rates can be managed in your owner account within agreed limits. Full Service pricing responsibilities are set out in the management agreement.
OwnersWhat happens if my car is damaged?
Pickup and return condition records support incident review. Report damage promptly through the trip. The agreement and applicable protection determine liability and any payout adjustment.
OwnersWho handles insurance?
Insurance eligibility is reviewed before approval. The owner and operator must agree the permitted rental use and applicable cover before any live rental begins.
OwnersWhen do I get paid?
Payout timing and deductions are agreed before your vehicle goes live. Your account shows rental earnings and the provider’s payout status separately.
OwnersCan I remove my vehicle?
Ask the team to unpublish the listing. Existing bookings and obligations must be resolved before the vehicle leaves the programme.
OwnersIs there a minimum availability?
Availability expectations depend on the management plan and individual vehicle agreement. Discuss the days you want to retain before applying.
OwnersCan a company list multiple vehicles?
Yes, companies and professional fleets can apply. Each vehicle needs its own specification, documents, condition review and photography approval.
OwnersPRICING & FEES
- Daily rate
- Daily and weekend rates depend on the vehicle and dates. Longer rentals may qualify for a configured discount.
- km included per day
- Included kilometres and the additional kilometre rate are shown on each vehicle.
- Additional mileage
- Shown for your selected vehicle.
- Delivery
- Choose an available location for a dated delivery quote. Hotel, villa and airport arrangements are confirmed before handover.
- Security deposit
- A separate authorization, not part of the daily rate. Release timing depends on the inspection, agreed terms and your card provider.
- Cancellation
- Request the cancellation schedule for your dates before committing to a rental.
- Protection
- Ask for the applicable cover, exclusions and excess before booking. A request does not establish insurance cover.
- Additional drivers
- Request an additional driver before pickup. Each driver requires approval; any fee must be agreed in advance.
Review the dated quote before confirming. The rental charge and security deposit are separate.
